Effective Date: April 9, 2025 · Last Updated: April 9, 2025
Introduction
By Kovaleva ("we," "us," or "our"), operating at ekovaleva.store, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website or place an order with us.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our site and services.
Information We Collect
Information you provide directly:
- Full name, email address, phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment processors — we do not store full card numbers)
- Account credentials (if you create an account)
- Messages sent to us via email, contact forms, or customer support
Information collected automatically:
- IP address, browser type, operating system, and device information
- Pages visited, time on site, referring URLs, and click behavior
- Cookies and similar tracking technologies (see section below)
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including sending shipping confirmations and receipts
- Manage your account and provide customer support
- Send promotional emails and newsletters (only with your consent)
- Analyze and improve our website performance and product offerings
- Detect and prevent fraudulent or unauthorized activity
- Comply with applicable laws and regulations
We do not sell your personal information to third parties for their own marketing purposes. Ever.
Sharing of Information
We share your data only with trusted service providers who help us operate our business:
- Payment processors (e.g., Stripe, Shop Pay, PayPal) — to securely handle transactions
- Shipping carriers (e.g., USPS, UPS, FedEx) — to deliver your orders
- E-commerce platform (Shopify) — to power our online store
- Email service providers — to send order confirmations and marketing communications
- Analytics tools (e.g., Google Analytics) — to understand how our site is used
- Legal authorities — when required by law or to protect our rights
All third-party providers are contractually obligated to handle your data securely and only for the purposes specified.
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Types of cookies we use:
- Essential cookies: Required for the website to function (e.g., shopping cart, login sessions)
- Analytics cookies: Help us understand how visitors use our site
- Marketing cookies: Used to deliver relevant ads and track campaign performance
You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect site functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your account, completing transactions, and meeting our legal obligations. When your data is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request that we delete your personal information (subject to certain legal exceptions)
- Opt-out of marketing: Unsubscribe from promotional emails at any time via the "Unsubscribe" link in any email
- Data portability: Request that your data be transferred to another service where technically feasible
To exercise any of these rights, please contact us at ekovaleva.store@gmail.com. We will respond within 30 days.
Security
We take the security of your personal information seriously. Our website uses SSL/TLS encryption (256-bit, TLS 1.3) to protect all data transmitted between your browser and our servers. Payments are processed via PCI DSS-compliant providers. While we implement industry-standard security measures, no method of transmission over the internet is 100% secure.
Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit outside of ekovaleva.store.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Privacy questions or requests?